Answers to most of your frequently asked questions are found here. If you feel your question has not been answered below, please send us your question via a the Contact US page on this site or at firstname.lastname@example.org. We will respond within 48 hours.
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Q: I see that we have a scheduled call to Grand Turk on my cruise itinerary, but I do not see it on your schedule?
A: Our schedule is based on the latest information we receive from the cruise lines, however, occasionally cruise lines will make changes to their original itinerary for operational reasons. Please inquire directly with your cruise line as to these changes.
Q: What is the cost to use the facilities at the Grand Turk Cruise Center (pool, beach, etc.)?
A: There is no charge to use the pool, beach and loungers. Snorkel Equipment, beach floats and shade “clam shells” can be rented at the Beach Rental Hut on the beach. Private air-conditioned pool cabanas are also available for rent through your cruise line.
Q: Do we need to bring our own beach towels from the ship or does the facility provide them for us. If you do, is there a cost?
A: You will need to bring your own towels ashore with you. The cruise lines would also be grateful if you would take them back on board.
Q: Can I buy a ticket for the FlowRider surfing machine or rent a pool cabana once we have arrived in Grand Turk?
A: Your ship's shore excursion staff can sell tickets at the port or you can visit the FlowRider shop located next to the swimming pool to purchase a FlowRider ticket or rent a pool cabana (Space is Limited).
Q: What are the prices of the shore excursions listed on your web site and how do I book them?
A: All excursions listed on the GTCC web site are sold exclusively through the cruise lines who call here. Visit the Shore Excursions section of your cruise lines web site for information on prices and to book excursions. The excursions listed on this website are only a sampling of the excursions your cruise line may offer.
Q: I see that my cruise line is not offering some of the excursions you have posted on your web site. Can I book these directly with you?
A: Unfortunately no. Excursions can only be booked through the cruise lines.
Q: Can I visit Providenciales during my visit to Grand Turk?A: No, Providenciales, or Provo as the locals call it, is approximately 70 miles from Grand Turk. The only way to reach Provo is by air and typically the cruise ship's time in port and the airline schedules would not permit this trip.
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